Cancel or change your outpatient appointment

If you are accessing this service using a Smartphone, tablet or mobile device other than a laptop computer, you may experience difficulties in having the security code accepted. We're sorry for any inconvenience caused - if the problem persists, please email [email protected], who will help pass on your cancellation/change request to the Trust's appointments team.

You will need to contact us by telephone if the appointment you wish to cancel and/or change falls in to any of the following categories:

Is in the next 24 hours (01438 284444)
Is an inpatient appointment (call the number on your letter)
Is at the Mount Vernon Cancer Centre (call the number on your letter)
You would prefer not to use our online service (01438 284444)
- See more at: http://www.enherts-tr.nhs.uk/patients-visitors/cancelling-an-appointment/#sthash.aiC2LVRk.dpuf

If for any reason you are unable to make your appointment, please tell us as soon as possible so that we can give your appointment to another patient.

It's easy and quick, all you need to do is fill in the form below and click send. You can find all of the information you need on your appointment letter.

If you need any help or advice on how to fill in the form or would like to provide feedback on the form please email our web team - [email protected]

Forename:
Surname:
Email:
Date of birth (DD/MM/YYYY):
Postcode:
Hospital number: what's this?
This can be found on your appointment letter
OR
NHS Number (if known): what's this?
Your NHS number is 10 digits long and can be found on your medical card. Your NHS number is written on your medical history notes, so to find out what it is, you can ask your GP, or contact your local Primary Care Trust (PCT).

Your current appointment details:

Date of appointment (DD/MM/YYYY):
Time of your appointment:
Clinic/Specialty:
Hospital:
- Hertford County
- Lister
- QEII
- Please select which hospital
I would like to:
- Change my appointment
(We will contact you with another appointment)

If you have a preferred hospital for your appointment, please state in the message box below. Please be aware that it may not always be possible to offer an appointment at your preferred hospital.
- Cancel my appointment
(You will not be given a further appointment and we will discharge your care back to your GP)
- Please select what you would like to do
Reason for cancelling:
Home phone number:
Mobile phone number:
Please help us re-arrange your appointment by letting us know if there is anything that will affect your availability, for example holiday dates.
Message:
Security code:
Security code:
I understand that the information that I have provided will be sent via email to the Trust Contact Centre team. Once you complete this form and press the send button, you will be given a reference number which acknowledges that we have received your request.

All appointments will be confirmed by letter.